Return and Refund Policy
Thank you for shopping with Archimax. We are committed to ensuring your satisfaction with our products and services. Please take a moment to review our Return and Refund Policy.
1. Returns:
We accept returns within 3 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Please include a copy of the original invoice or receipt with your return.
2. Initiate a Return:
To initiate a return, please contact our customer support team at +919082132265 Our team will guide you through the return process and provide you with a Return Authorization (RA) number.
3. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service for your return and keeping the tracking information until the return process is complete.
4. Refunds:
Refunds will be processed within 15 days of receiving the returned item. The refund will be issued to the original payment method used during the purchase. Please note that shipping fees are non-refundable.
5. Exchanges:
If you received a defective or damaged item, we will gladly exchange it for the same product. Please contact our customer support team to arrange for an exchange.
6. Non-Returnable Items:
Certain items are non-returnable, including:
Gift cards
Downloadable software products
Perishable goods
Personalized or customized items
7. Cancellations:
If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled, and the return process should be followed.
8. Damaged or Defective Items:
If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or provide instructions for returning the item.
We strive to make your shopping experience with Archimax enjoyable and hassle-free. If you have any questions or concerns regarding our Return and Refund Policy, please contact our customer support team.